Frequently Asked Questions

 A Managed Service Provider (MSP) is a company that handles all your business technology needs — including computers, networks, cybersecurity, backups, email, and ongoing support.
ProTeknology acts as your outsourced IT department, making sure everything runs smoothly, stays secure, and works efficiently 24/7. 

 ProTeknology provides full-service IT support for small to midsize businesses in South Florida.
Our services include:

• Computer & network support
• Cybersecurity monitoring
• Cloud & Microsoft 365 management
• Remote workforce setup
• Backup and disaster recovery
• Data protection and compliance
• 24/7 help desk and onsite support 

We keep your business running, secure, and productive without downtime.

We support small and midsize businesses in industries like:

• Healthcare
• Real estate
• Law firms
• Construction
• Accounting & finance
• Retail
• Nonprofits 

If your business uses technology, ProTeknology helps keep it safe and efficient.

 Small businesses need managed IT support to protect their data, prevent downtime, and avoid expensive cybersecurity risks.
An MSP gives you:

• A dedicated IT team
• Predictable monthly costs
• Faster support
• Better security
• Peace of mind knowing everything is monitored

It’s more reliable and cost-effective than hiring a full-time IT employee.

Most small business IT plans range from $85–$150 per user per month, depending on your needs.
ProTeknology creates customized plans so you only pay for what your business actually uses — no unnecessary add-ons or inflated packages.

We provide:

• Threat monitoring 
• Firewall management 
• Antivirus and endpoint protection 
• Ransomware protection 
• Email security 
• Multi-factor authentication setup 
• Employee security training 
• Data backup and recovery 

We keep your business protected from modern cyber threats.

ProTeknology is a local, family-owned, South Florida MSP with over 20 years of experience.
We provide:

• Faster support 
• Personal relationships 
• Honest pricing 
• Clear communication 
• No outsourcing or call-center techs 

You get reliable IT support from people who actually care about your business.

 Yes.
ProTeknology offers both remote support for quick fixes and onsite support for hands-on service.
Most issues can be resolved in minutes through remote access, but a technician can come to your office whenever needed. 

 We help you meet the security requirements insurers demand, including:

• MFA (multi-factor authentication) 
• Data encryption 
• Backups 
• Patch management 
• Endpoint protection 
• Phishing protection 
• Password policy enforcement 

We make sure your business qualifies — and stays compliant — with cyber insurance standards.

 Getting started is simple:

1. Schedule a free consultation 
2. We evaluate your current technology 
3. You choose a plan based on your needs 
4. We onboard your business and begin monitoring right away 

Most businesses are fully set up within a few days.

ProTeknology.com offers a range of IT services including network setup, cloud solutions, cybersecurity, and software development.

ProTeknology.com has experience working with clients in various industries including healthcare, finance, and education.

The cost of ProTeknology.com's services varies depending on the specific needs of the client. Contact us for a personalized quote.